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  1. Hemant Malhotra
    September 20, 2017

    Kindly guide if your ProWallet app supports Authorship tokens if I receive it there?

    • jjv360
      September 20, 2017

      Hi Hemant, yes ProWallet supports all ERC20-compatible tokens. To receive them, create a normal Ethereum account in the app and then send the tokens to that address. The app should automatically create a new account with your ATS tokens once it has detected them. (If it doesn’t show up after a couple of minutes depending how busy the Ethereum network is, minimize and reopen the app to refresh).

      If the app doesn’t detect the incoming tokens and create a new account for you, you can manually check for the tokens by creating a new account and tapping Select Token > Other Token, and then scanning or copying in the Authorship smart contract address.

  2. Jeremy
    October 13, 2017

    I created an account for my EOS on this app, sent the coins to the app through Changelly. The coins show correctly in the account labled EOS and show the correct quantity. When I try to send the coins to any address, it says the account has insufficient funds. The amount of coins in the account is 183.87 around $110. Please help guide me to getting theses out and changing them to something else.

    • jjv360
      October 14, 2017

      Hi Jeremy, thanks for using ProWallet!

      When you created an account to hold EOS, the app should have asked you to create a main Ethereum account first. In order to interact with the Ethereum network, including sending an ERC20-based token, an Ethereum fee is required. You will need to put a small amount of Ethereum in that main Ethereum account in the app in order to withdraw the EOS tokens.

      The amount of Ethereum needed is quite small (0.004 ETH should be enough in most cases, but it depends on the Ethereum network itself)

      If you’ve removed the main Ethereum account already, you can restore it at any time by going into the EOS account, pressing the Action menu button in the top right, and then selecting Restore Ethereum Account.

      If there’s anything else we can help with, please let us know…

  3. Graham John Hunt
    March 10, 2018

    i have created an erc-20 wallet which shows a triangle warning sign alongside its name – what does that refer to?
    (thanks for the app by the way,so far, so good)

    • jjv360
      March 12, 2018

      Hi Graham, the triangle warning sign just means that the token is not in our list of verified ERC20 tokens. Currently we don’t have many in the list, but we are working on a system that will allow users to verify their own tokens. This is just a security measure to prevent someone creating their own ERC20 token with the same name as another well-known one.


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